Comments on: Poor Internet Service delivery in Nigeria. The need to take on the ISPs. http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/ Personal blog of an Internet Entrepreneur & Technology Enthusiast Thu, 18 Mar 2010 08:19:08 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi David Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-46436 Ghana Oluniyi David Ajao from Ghana Wed, 02 Sep 2009 17:39:41 +0000 http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-46436 I am not that person you have in mind. I am not that person you have in mind.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/de.png" alt="Germany" /> adewumi idowu-thomas <small id="gs_author_location">from Berlin, Germany</small> http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-46431 Germany adewumi idowu-thomas from Berlin, Germany Wed, 02 Sep 2009 16:17:07 +0000 http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-46431 Hi Niyi Ajao, Where are u now,still with NIBSS ? We were in NACS team together with me holding for CBN/MICR. Cheers and please get in touch. Hi Niyi Ajao,
Where are u now,still with NIBSS ?
We were in NACS team together with
me holding for CBN/MICR.
Cheers and please get in touch.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/us.png" alt="United States" /> Oluniyi David Ajao <small id="gs_author_location">from Texas, United States</small> http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-42534 United States Oluniyi David Ajao from Texas, United States Sat, 07 Feb 2009 10:21:18 +0000 http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-42534 <strong>Another Fibre Optic Cable Internet Connectivity for Africa...</strong> An image showing the SAT-3/WASC (cable system) route. Image courtesy of Wikipedia It appears Internet connectivity on the African continent especially in Ghana and Nigeria is about to get better soon. The Ghana News Agency (GNA) reports the launch of y... Another Fibre Optic Cable Internet Connectivity for Africa…

An image showing the SAT-3/WASC (cable system) route. Image courtesy of Wikipedia
It appears Internet connectivity on the African continent especially in Ghana and Nigeria is about to get better soon. The Ghana News Agency (GNA) reports the launch of y…

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/ng.png" alt="Nigeria" /> Yomi Adegboye <small id="gs_author_location">from Nigeria</small> http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-35201 Nigeria Yomi Adegboye from Nigeria Wed, 13 Feb 2008 12:00:45 +0000 http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-35201 While I agree that the backend/backbone needs urgent attention, we must also not forget that last mile delivery is key, and this is where most ISPs fail. My experiences with Starcomms and all 3 GSM/UMTS networks suggests that they pay lip service to last mile delivery. What happened with Starcomms had nothing to do with the backend or backbone connectivity. It was just pure terrible customer service delivery. Here's the dilemma: where do subscribers turn? It all looks messed up in every direction. While I agree that the backend/backbone needs urgent attention, we must also not forget that last mile delivery is key, and this is where most ISPs fail.

My experiences with Starcomms and all 3 GSM/UMTS networks suggests that they pay lip service to last mile delivery. What happened with Starcomms had nothing to do with the backend or backbone connectivity. It was just pure terrible customer service delivery.

Here’s the dilemma: where do subscribers turn? It all looks messed up in every direction.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/ng.png" alt="Nigeria" /> naijatechtalk <small id="gs_author_location">from Nigeria</small> http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-35136 Nigeria naijatechtalk from Nigeria Sat, 02 Feb 2008 16:45:41 +0000 http://www.davidajao.com/blog/2008/02/02/poor-internet-service-delivery-in-nigeria-the-need-to-take-on-the-isps/#comment-35136 rather than lay the blame as 'poor ISPs' getting direct connection from the Sat-3 cable, I would rather hold the managers/stake-holders of the Sat-3 to ransom. This is fiber-optics for Christ's sake, why should it be blinking like NEPA? If NITEL gets its act together and we can all see it, then we now start talking ISPs. On the issue of ISPs getting their services from foreign ISPs(located outside Nigeria), is it not a shame? It is because the local-resource/s we have are not available, thats why they(ISPs) are looking outside. 1/10th of the 21st century is almost over, and yet we are still in the stone age. Nigerians are the most educated ethnic group in almighty America? and yet Nigeria cannot provide itself internet service...the half-leg of NITEL is completely broken and no-one cares to repair it. How many countries in Europe turn the tables around and use the Nigerian gateway? If they try, their mailboxes will be spammed. Even other African countries are opting out little by little. Is it not possible that a country like Nigeria can stabilize its Sat-3 and even lay another cable for itself? By the time we add up all the monies stolen by politicians, I can see a fiber cable in view, can't you. And rather than bring these peeps to the book, we decide to sack Ribadu. Wont this reduce the cost of internet access, and provide better service? Africa is the largest pay-master to satellite companies..ex(Intelsat), etc. Wont it be better if our governments can put their heads together, so that rather than all these ISPs paying extra-terrestial amounts to Satellite companies etc, such monies can be used to develop 'something' locally? Our GSM providers are a sorry story to talk about. The bottom line I see here is that our people at the top are not doing their job by enforcing quality of service delivery. After these GSM companies deliver monthly envelopes to the oga-patapata's, the only thing these ogas can think about is: the weight of the envelope, not quality of service, so how can we talk about quality of service. If you ask them very well, they will tell u that they are doing us 'a favor' rather than lay the blame as ‘poor ISPs’ getting direct connection from the Sat-3 cable, I would rather hold the managers/stake-holders of the Sat-3 to ransom. This is fiber-optics for Christ’s sake, why should it be blinking like NEPA? If NITEL gets its act together and we can all see it, then we now start talking ISPs.

On the issue of ISPs getting their services from foreign ISPs(located outside Nigeria), is it not a shame? It is because the local-resource/s we have are not available, thats why they(ISPs) are looking outside. 1/10th of the 21st century is almost over, and yet we are still in the stone age. Nigerians are the most educated ethnic group in almighty America? and yet Nigeria cannot provide itself internet service…the half-leg of NITEL is completely broken and no-one cares to repair it. How many countries in Europe turn the tables around and use the Nigerian gateway? If they try, their mailboxes will be spammed. Even other African countries are opting out little by little. Is it not possible that a country like Nigeria can stabilize its Sat-3 and even lay another cable for itself? By the time we add up all the monies stolen by politicians, I can see a fiber cable in view, can’t you. And rather than bring these peeps to the book, we decide to sack Ribadu. Wont this reduce the cost of internet access, and provide better service? Africa is the largest pay-master to satellite companies..ex(Intelsat), etc. Wont it be better if our governments can put their heads together, so that rather than all these ISPs paying extra-terrestial amounts to Satellite companies etc, such monies can be used to develop ’something’ locally?

Our GSM providers are a sorry story to talk about. The bottom line I see here is that our people at the top are not doing their job by enforcing quality of service delivery. After these GSM companies deliver monthly envelopes to the oga-patapata’s, the only thing these ogas can think about is: the weight of the envelope, not quality of service, so how can we talk about quality of service. If you ask them very well, they will tell u that they are doing us ‘a favor’

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