Comments on: Woes of a Nigerian Internet Banking Customer http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/ Personal blog of an Internet Entrepreneur & Technology Enthusiast Sun, 14 Mar 2010 18:08:28 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/no.png" alt="Norway" /> Olami <small id="gs_author_location">from Oslo, Norway</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-48755 Norway Olami from Oslo, Norway Sat, 09 Jan 2010 01:17:48 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-48755 Friend im tired of be a nigeria because nothing seem to work internet banking is zero.now i will need help from you if i can get contact mail adress in usa and how to get credit card acount register Friend im tired of be a nigeria because nothing seem to work internet banking is zero.now i will need help from you if i can get contact mail adress in usa and how to get credit card acount register

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/ng.png" alt="Nigeria" /> folorunsho m olushola <small id="gs_author_location">from Oyo, Nigeria</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-46190 Nigeria folorunsho m olushola from Oyo, Nigeria Tue, 18 Aug 2009 15:09:38 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-46190 banks need to becareful of all this hacker boy that is my contribution banks need to becareful of all this hacker boy that is my contribution

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi David Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44013 Ghana Oluniyi David Ajao from Ghana Wed, 27 May 2009 15:32:13 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44013 I couldn't agree with you more Oladipupo. 1. Virgin Nigeria's website allow me to extend my session every 10 minutes if I am taking too long with a task. GTBank's own is too brief. I often just click around just to keep the session active. 2. You have no idea how pissed I am to see their SCAM ALERT notice all the time. I often by-pass it by going straight to the login page. As for the TOKEN page, I don't allow it to load before click through it. 3. Hmn. You should be able to click straight from your email so long your session is still active. 4. I agree. 5. I sometimes get a javascript error from their menu. The error message even reveals the URL where they got that menu script from. Bottom line, GTBank Internet Banking platform is very good but ranks low with looks and a few usability issues. I couldn’t agree with you more Oladipupo.

1. Virgin Nigeria’s website allow me to extend my session every 10 minutes if I am taking too long with a task. GTBank’s own is too brief. I often just click around just to keep the session active.

2. You have no idea how pissed I am to see their SCAM ALERT notice all the time. I often by-pass it by going straight to the login page. As for the TOKEN page, I don’t allow it to load before click through it.

3. Hmn. You should be able to click straight from your email so long your session is still active.

4. I agree.

5. I sometimes get a javascript error from their menu. The error message even reveals the URL where they got that menu script from.

Bottom line, GTBank Internet Banking platform is very good but ranks low with looks and a few usability issues.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/a2.png" alt="Satellite Provider" /> Oladipo Ademola <small id="gs_author_location">from Satellite Provider</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44011 Satellite Provider Oladipo Ademola from Satellite Provider Wed, 27 May 2009 15:01:10 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44011 1. Configurable session timeouts. Imagine going to retrieve transaction code and your login timeouts. I understand the security requirement, but there are times I'll like to session to last a bit longer. Even if you are working non stop, your session still times out, even if you do not login. 2. Ability to turn off notices. I have seen the token notice far too many times than I care to see again. If something is new there, I wont notice it. I'll keep ignoring. 3. Reply from email. If I get sent a transaction code, I should be able to approve transfer directly from my email. 4. Disabling transaction codes as soon as they are used. Have you ever had to referesh the transaction code submit page? Sometimes the transaction is duplicated on the same transaction code. Sometimes, my connection just dies and I have to refresh. 5. That accordion menu on the left is plain terrible. Somebody change that NOW! 1. Configurable session timeouts. Imagine going to retrieve transaction code and your login timeouts. I understand the security requirement, but there are times I’ll like to session to last a bit longer. Even if you are working non stop, your session still times out, even if you do not login.
2. Ability to turn off notices. I have seen the token notice far too many times than I care to see again. If something is new there, I wont notice it. I’ll keep ignoring.
3. Reply from email. If I get sent a transaction code, I should be able to approve transfer directly from my email.
4. Disabling transaction codes as soon as they are used. Have you ever had to referesh the transaction code submit page? Sometimes the transaction is duplicated on the same transaction code. Sometimes, my connection just dies and I have to refresh.
5. That accordion menu on the left is plain terrible. Somebody change that NOW!

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi David Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-43999 Ghana Oluniyi David Ajao from Ghana Mon, 25 May 2009 15:32:19 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-43999 Oladipo, you would have done well to suggest some of the improvements for GTBank here and now. Being a customer myself, I am interested in knowing what your suggestions are. Oladipo, you would have done well to suggest some of the improvements for GTBank here and now. Being a customer myself, I am interested in knowing what your suggestions are.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/us.png" alt="United States" /> Oladipo Ademola <small id="gs_author_location">from Florida, United States</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-43996 United States Oladipo Ademola from Florida, United States Mon, 25 May 2009 09:56:28 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-43996 Its funny the amount of services available on the Internet Banking platform of most banks that you do no know about unless you experience someone using same. Anyways, I think GTB is doing a good job, but I can name a lot of improvements their service desperately requires. Its funny the amount of services available on the Internet Banking platform of most banks that you do no know about unless you experience someone using same.

Anyways, I think GTB is doing a good job, but I can name a lot of improvements their service desperately requires.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/a2.png" alt="Satellite Provider" /> meks <small id="gs_author_location">from Satellite Provider</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-41478 Satellite Provider meks from Satellite Provider Wed, 17 Dec 2008 15:46:40 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-41478 Please, I need to know how a paypal account can operate in nigeria. some one pls help me Please, I need to know how a paypal account can operate in nigeria. some one pls help me

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi David Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-35161 Ghana Oluniyi David Ajao from Ghana Tue, 05 Feb 2008 06:31:54 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-35161 Tunde Joseph, why not contact GTB directly? Tunde Joseph, why not contact GTB directly?

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/ng.png" alt="Nigeria" /> tunde joseph <small id="gs_author_location">from Nigeria</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-35159 Nigeria tunde joseph from Nigeria Mon, 04 Feb 2008 16:51:19 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-35159 why is GTB master card not acceptable on the internet? pls i nd help. why is GTB master card not acceptable on the internet? pls i nd help.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi David Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-35097 Ghana Oluniyi David Ajao from Ghana Wed, 30 Jan 2008 22:29:48 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-35097 @ Kayode, its been over a month now since you left that comment but 3rd Party Transfer is still disabled. @ Yinka, This is not enough reason for them to have disabled online funds transfer for several months now. They really need to get their acts right! :mad: @ Kayode, its been over a month now since you left that comment but 3rd Party Transfer is still disabled.

@ Yinka, This is not enough reason for them to have disabled online funds transfer for several months now. They really need to get their acts right! :mad:

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