Comments on: Woes of a Nigerian Internet Banking Customer http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/ Personal blog of an Internet Entrepreneur & Technology Enthusiast Fri, 10 Feb 2012 06:59:26 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Oluniyi D. Ajao http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60991 Oluniyi D. Ajao Mon, 03 Oct 2011 03:43:58 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60991 This article was written in 2007. Things have since improved. This article was written in 2007. Things have since improved.

]]> By: maryam http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60986 maryam Sun, 02 Oct 2011 21:31:15 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60986 it is just too sad.Idont blame NIGERIANS.We are all part of the problem,If it was in Europe a lawsuit wuld have woken GTB up. it is just too sad.Idont blame NIGERIANS.We are all part of the problem,If it was in Europe a lawsuit wuld have woken GTB up.

]]> By: Claire Okafor http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60554 Claire Okafor Wed, 31 Aug 2011 12:30:01 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60554 Mr. Ajao please does this mean that Nigerians can not buy online at will, with this problem that customers are having due to the lapses of banks? Mr. Ajao please does this mean that Nigerians can not buy online at will, with this problem that customers are having due to the lapses of banks?

]]> By: Claire Okafor http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60553 Claire Okafor Wed, 31 Aug 2011 12:28:18 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-60553 quite unfortunte as Nigeria is still far behind in regards to internet banking. quite unfortunte as Nigeria is still far behind in regards to internet banking.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/rs.png" alt="Serbia" /> sven <small id="gs_author_location">from Vojvodina, Serbia</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-50519 Serbia sven from Vojvodina, Serbia Thu, 24 Jun 2010 19:09:49 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-50519 It's not only Nigerian problem. If you are not born in EU, North America, Japan or Australia you are doomed to fight for survival. Maybe you may say I'm lucky, because I'm from Europe. But I'm from "problematic" part of Europe (as they used to say). I used to say to my friend from Nigeria: "We were born in a wrong country. It's better to be homeless in USA or EU. You have a chance to live more descent life there." It’s not only Nigerian problem. If you are not born in EU, North America, Japan or Australia you are doomed to fight for survival. Maybe you may say I’m lucky, because I’m from Europe. But I’m from “problematic” part of Europe (as they used to say). I used to say to my friend from Nigeria: “We were born in a wrong country. It’s better to be homeless in USA or EU. You have a chance to live more descent life there.”

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/no.png" alt="Norway" /> Olami <small id="gs_author_location">from Oslo, Norway</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-48755 Norway Olami from Oslo, Norway Sat, 09 Jan 2010 01:17:48 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-48755 Friend im tired of be a nigeria because nothing seem to work internet banking is zero.now i will need help from you if i can get contact mail adress in usa and how to get credit card acount register Friend im tired of be a nigeria because nothing seem to work internet banking is zero.now i will need help from you if i can get contact mail adress in usa and how to get credit card acount register

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/ng.png" alt="Nigeria" /> folorunsho m olushola <small id="gs_author_location">from Oyo, Nigeria</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-46190 Nigeria folorunsho m olushola from Oyo, Nigeria Tue, 18 Aug 2009 15:09:38 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-46190 banks need to becareful of all this hacker boy that is my contribution banks need to becareful of all this hacker boy that is my contribution

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi D. Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44013 Ghana Oluniyi D. Ajao from Ghana Wed, 27 May 2009 15:32:13 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44013 I couldn't agree with you more Oladipupo. 1. Virgin Nigeria's website allow me to extend my session every 10 minutes if I am taking too long with a task. GTBank's own is too brief. I often just click around just to keep the session active. 2. You have no idea how pissed I am to see their SCAM ALERT notice all the time. I often by-pass it by going straight to the login page. As for the TOKEN page, I don't allow it to load before click through it. 3. Hmn. You should be able to click straight from your email so long your session is still active. 4. I agree. 5. I sometimes get a javascript error from their menu. The error message even reveals the URL where they got that menu script from. Bottom line, GTBank Internet Banking platform is very good but ranks low with looks and a few usability issues. I couldn’t agree with you more Oladipupo.

1. Virgin Nigeria’s website allow me to extend my session every 10 minutes if I am taking too long with a task. GTBank’s own is too brief. I often just click around just to keep the session active.

2. You have no idea how pissed I am to see their SCAM ALERT notice all the time. I often by-pass it by going straight to the login page. As for the TOKEN page, I don’t allow it to load before click through it.

3. Hmn. You should be able to click straight from your email so long your session is still active.

4. I agree.

5. I sometimes get a javascript error from their menu. The error message even reveals the URL where they got that menu script from.

Bottom line, GTBank Internet Banking platform is very good but ranks low with looks and a few usability issues.

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/a2.png" alt="Satellite Provider" /> Oladipo Ademola <small id="gs_author_location">from Satellite Provider</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44011 Satellite Provider Oladipo Ademola from Satellite Provider Wed, 27 May 2009 15:01:10 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-44011 1. Configurable session timeouts. Imagine going to retrieve transaction code and your login timeouts. I understand the security requirement, but there are times I'll like to session to last a bit longer. Even if you are working non stop, your session still times out, even if you do not login. 2. Ability to turn off notices. I have seen the token notice far too many times than I care to see again. If something is new there, I wont notice it. I'll keep ignoring. 3. Reply from email. If I get sent a transaction code, I should be able to approve transfer directly from my email. 4. Disabling transaction codes as soon as they are used. Have you ever had to referesh the transaction code submit page? Sometimes the transaction is duplicated on the same transaction code. Sometimes, my connection just dies and I have to refresh. 5. That accordion menu on the left is plain terrible. Somebody change that NOW! 1. Configurable session timeouts. Imagine going to retrieve transaction code and your login timeouts. I understand the security requirement, but there are times I’ll like to session to last a bit longer. Even if you are working non stop, your session still times out, even if you do not login.
2. Ability to turn off notices. I have seen the token notice far too many times than I care to see again. If something is new there, I wont notice it. I’ll keep ignoring.
3. Reply from email. If I get sent a transaction code, I should be able to approve transfer directly from my email.
4. Disabling transaction codes as soon as they are used. Have you ever had to referesh the transaction code submit page? Sometimes the transaction is duplicated on the same transaction code. Sometimes, my connection just dies and I have to refresh.
5. That accordion menu on the left is plain terrible. Somebody change that NOW!

]]> By: <img src="http://www.davidajao.com/blog/wp-content/plugins/geosmart/flags/gh.png" alt="Ghana" /> Oluniyi D. Ajao <small id="gs_author_location">from Ghana</small> http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-43999 Ghana Oluniyi D. Ajao from Ghana Mon, 25 May 2009 15:32:19 +0000 http://www.davidajao.com/blog/2007/12/10/woes-of-a-nigerian-internet-banking-user/#comment-43999 Oladipo, you would have done well to suggest some of the improvements for GTBank here and now. Being a customer myself, I am interested in knowing what your suggestions are. Oladipo, you would have done well to suggest some of the improvements for GTBank here and now. Being a customer myself, I am interested in knowing what your suggestions are.

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